Calculating Precise Turnover CostsKeepEmployees inc.

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Calculating Precise Turnover Costs
(Sample for Registered Nurse Position in Denver/Boulder area)

Separation Processing Costs:
+  cost of exit interviewer's time
    (60 minutes @ $16 x 135%)

$22.00
+  cost of departing employee's time
    (30 minutes @ $20 x 135%)

$14.00
+  cost of administrative functions relating to the departure
    (2 hours @ $14 x 135%)

$38.00
+  cost of separation pay associated with the departure
    (40 hours @ $20)

$800.00
+  cost of unemployment tax related to the departure
    (assumes account reimbursement of 4 weeks @ $337)

$1,348.00

Replacement Hiring Costs:
+  cost of attracting applicants
    (annual ad budget / number of positions filled)

$500.00
+  pre-employment administrative expenses
    (3 hours @ $24 x 135%)

$98.00
+  cost of entrance interviews
    (5 interviews @ 1 hour x 2 interviewers @ $30 x 135%)

$405.00
+  cost of aptitude, skill, drug etc. testing
    (30 minutes @ $14 x 135% + $16 + $25)

$51.00
+  cost of hiring decisions meetings
    (1 hour x 2 interviewers @ $30 x 135%)

$81.00
+  cost of post employment physical exams
    (assumes performed in house)

$50.00
+  post-employment information gathering (records, payroll, etc.)
    (1 hour @ $14 + 1 hour @ $20 x 135%)

$46.00
+  cost of signing bonus
    (RN's in Denver area currently ranging from $1K - $3K)

$1,000.00
+  cost of employee finder's fee
    (Denver area currently ranging from $500 - $1K)

$500.00

Training New Hire Costs:
+  cost of information literature (manuals, brochures, policies, etc.) $10.00
+  cost of general orientation
    (16 hours @ $20 + 16 hours @ $16 x 135%)

$778.00
+  cost of job orientation
    (unit orientation 80 hours @ $20 + 40 hours @ $25 x 135%)

$3,510.00

Lost Productivity and Lost Business Costs:
+  cost of additional overtime to cover the vacancy
    (20 hours @ $30 x 135% x 6 weeks)

$4,860.00
+  cost of additional temporary help
    (20 hours @ $37 x 6 weeks)

$4,440.00
-  wages and benefits saved due to the vacancy
    (40 hours @ $20 x 135% x 6 weeks)

<$6,480.00>
+  cost of performance differential while new employee gets up to speed
    (96 hours @ $20 x 135% x 20%)

$519.00
+  cost of low morale-related time wasted due to "water cooler grumbling"
    (1 hour @ $20 x 135% x 5 days x 6 weeks)

$810.00
+  cost of lost customers, sales, profits due to the departure
    (gross profit loss per patient $3,100 per day x 3.5 days x 25% profit margin)

$2,713.00
+  cost of additional employee departures related to the departure
    (if just one other nurse leaves, the cost is equal to the total of these costs)

$16,113.00

    Total

$32,226.00

At $20.00 per hour plus 35% benefits cost, this turnover cost calculation represents 57% of the annual total compensation for the Registered Nurse position. ($20 x 2080 hours x 135% = $56,160. . . $32,226 / $56,160 = 57.4%)

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